Operations Cases

Shared review queue for reconciliation gaps, delayed funding, and admin-handled exceptions.

Single review model

Cases reference source records instead of duplicating business tables.

Operator ownership

Admins can take a case, leave notes, and move it through a clear state machine.

Audit-first

Every detection, assignment, comment, and closure is kept as a case event.

Total

All cases

Open

Needs triage

Reviewing

Owned by an admin

Critical

Open critical cases

Unassigned

Open without owner

Closed

Resolved or dismissed

Case Queue

Triage, assign, and close operational exceptions with an audit trail.

0 cases

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